General Principles
"Les Délices de Michèle" is committed to preserving and safeguarding your right to privacy. "Les Délices de Michèle" voluntarily adheres to the Canadian Standards Association Model Code for the Protection of Personal Information. This Consumer Privacy Policy (the "Policy") sets out the manner in which "Les Délices de Michèle" collects, uses, discloses and otherwise manages your personal information. You agree that "Les Délices de Michèle" may, at its sole discretion, modify the Policy at any time with or without notice to you. The revised Policy shall be posted on the "Les Délices de Michèle" website located at www.lesdelicesdemichele.com and every other "Les Délices de Michèle" website (individually and collectively, the "Website"). You should review the Policy on a regular basis for any such changes. You agree that your continued use of the Website after the revised Policy has been posted constitutes your consent to such revised Policy. The Website may contain links to other websites not governed by "Les Délices de Michèle". "Les Délices de Michèle" is not responsible for the privacy practices or content of other websites.
Website.
"Les Délices de Michèle" may collect information about you when you register to become a member of the Website. In addition, "Les Délices de Michèle" keeps a record of the email addresses of those who communicate with us via the Feedback tool. "Les Délices de Michèle" also collects both aggregate and user-specific information on what web pages consumers access or visit, and information volunteered by the consumer, such as survey information and contest application information.
Purchases.
"Les Délices de Michèle" may also collect information about you when you purchase products from "Les Délices de Michèle" by telephone, mail, fax or online. The information collected may include your name, address, company name, telephone number, fax number, email address and credit card information.
Complaints.
"Les Délices de Michèle" may collect information about you if you contact "Les Délices de Michèle" with a consumer complaint or request. The information collected may include your name, address, telephone number, email address, date of birth and facts regarding the complaint or request.
Marketing Research.
In addition, "Les Délices de Michèle" may collect information about you if you participate in any "Les Délices de Michèle" marketing research. The information collected may include your name, address, telephone number, email address, date of birth, gender, income and facts regarding your consumer habits and preferences.
Contests and Promotions.
Lastly, "Les Délices de Michèle" may collect information about you if you participate in any "Les Délices de Michèle" contest or promotion. The information collected may include your name, address, telephone number, email address, date of birth, and facts relevant to the contest or promotion participation.
Use of Personal Information
"Les Délices de Michèle" uses your personal information for one or more of the following purposes: (1) identify who you are; (2) improve the content of the Website; (3) personalize the content or layout of the Website for consumers; (4) notify consumers of updates to the Website; (5) contact consumers for marketing purposes; (6) improve its products and services; (7) process and ship your order for products; or (8) process your consumer complaint or request.
Use of Cookies
Cookies are simple text files that web browsers place on computer hard drives when sites are visited. Cookies cannot damage files, nor can they read information from a user's hard drive. "Les Délices de Michèle" uses cookies to help us measure the number of visits, average time spent, page views and other statistics relating to use of our Website. Our Cookies pose no security risk to you as they contain no personal information, only a special string that tells the service that you are a past user of the Website. No personal information is stored within the Cookies. Please note that certain features on the Website may not function if you do not accept Cookies. Therefore, please accept any Cookies that "Les Délices de Michèle" sends to your computer. You can turn off the Cookie warning by selecting preferences or options from your browser's menu, and turning off the warning toggle.
Disclosure of Personal Information
Except as set out below, "Les Délices de Michèle" will not sell, transfer or disclose any of your personal information to any third party without your consent. Certain personal information may be disclosed to third parties solely for the purpose of processing or arranging delivery of your order or processing your complaint or request. "Les Délices de Michèle" may also disclose your personal information to third parties who administer contests, promotions and online activities on its behalf. In addition, "Les Délices de Michèle" must provide your personal information in response to a search warrant or other legally valid enquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. "Les Délices de Michèle" may also disclose personal information to assist it in collecting a debt owed by you.
Security Safeguards
"Les Délices de Michèle" understands the importance of protecting your personal information and uses the latest Internet security protocols to protect personal information collected through the Website. However, you should be aware that the Internet is not a secured medium. Therefore, "Les Délices de Michèle" does not represent or warrant the complete security of the personal information provided by you to "Les Délices de Michèle" through the Website. You understand that you are providing such information to "Les Délices de Michèle" at your own risk.
How to Contact "Les Délices de Michèle"
If you would like to review or update the personal information in your customer record or withdraw your consent for the collection, use or disclosure of your personal information, or if you have any inquiries, please contact us at:
Allergies
Be advised that most of our products may contain or have been in contact with food that may cause allergies, such as: peanuts, nuts, wheat products and soya and dairy products. We suggest contacting us if you would like to know the ingredient list of a specific product. We cannot guarantee an exemption of those foods, except if specified by the producer and if the packaging is sealed.
Images and content
Products may vary from images presented on the Website and are shown for information purposes only. Concerning box sets, we reserve the right to lightly modify the content, while guaranteeing the replacement by a product of equal or superior value depending on the availability.
CREDITS
Website creation, design and photography: Chez Valois, branding & design